Terms and Conditions
Welcome to en.live800.com Terms of use.
Terms and conditions acceptance
Live800 renders 'live800' services via the following Internet
website: http://en.live800.com
on principles set out in this terms and conditions document.
By accepting these terms and conditions, the user
confirms to have read, understood and accepted its contents.
To accept these terms and conditions is a condition
to use products and services provided by Live800. All users
are obliged to observe these terms and conditions.
Live800 reserves the right to modify the provisions of these
terms and conditions without each time notifying the user of
the implemented modifications. The user may at any time
review the currently effective privacy policy version on our
Internet website http://en.live800.com. After additional
implementation and modification of our terms and conditions,
further use of products and services shall constitute the
acceptation of these modifications. The refusal to accept
these modifications shall preclude the user from using the
offered products and services.
Services description
All software shall be deemed as service or product.
Applications and purposes of this software are available on
the following website http://en.live800.com.com and provided
by Live800.
The use of any new services and products
available on aforementioned website, after the user has
accepted the terms and conditions, shall be subject to these
provisions.
Live800 is exclusively entitled to decide
on functionality, use, subject matter and the range of
particular services and products, as well as to cease to
provide these services.
Live800 is exclusively
authorized to decide on the contents and the nature of the
software as well as to freely add, change or remove
particular elements.
Access and use of services
Live800 services and products are exclusively designated for
personal use. They must be used only in accordance with their
purposes, applications and their general characteristics.
Every user is assigned a particular password and login
account which must not be used by third parties without the
user's consent. The user is responsible for keeping properly
under security his password and login credentials.
The user must be at least 18 years old to be able to register
and access his or her Live800 account.
The user
undertakes to use the services and products in accordance
with their use, purpose and in the manner consistent with
both these terms and conditions and provisions of currently
effective law.
The user bears full responsibility for
all contents, phrases and entries added to the network in
connection with the use of offered services and products.
The user know the technical requirements necessary to use the
services and products and has no objections in respect
thereof.
The user is aware of risk and threats
connected with electronic data transmission.
Live800
reserves the right to access individual users' accounts for
the technical and administrative purposes and for security
reasons. The obtained information in such a manner shall not
be processed or made available to third parties unless
required by provisions of law.
Trademarks and copyright
"Live800" is a trademark owned by Chengdu GoldArmor Inc.,
registered in China Patent and Trademark Office and is
therefore subject to national as well as international
protection.
The Live800’s service provider stated that
it has rights to intangible assets in the form of graphic
project of offered services and software, website layout,
computer software as well as to all company signs, symbols
and trademarks used within its scope of business activity.
All services and products offered by Live800, which
constitute specific works, are its exclusive property and are
covered by an act on copyright and neighbouring rights.
Website addresses as well as their contents and layouts are
protected by the aforesaid acts.
Live800’s prior
written consent is required for any not permitted personal
and non-personal use of offered services and products. Such
consent is required in particular when disseminating and
publicizing particular elements (e.g. photos, films, texts)
in other Internet services, printed publications, books,
multimedia presentations and in other electronic media as
well as for the disposal or use of its work (adaptations,
alterations, modifications). Unauthorized lending, sale,
granting of further licenses and sublicenses of the offered
products and services by the user is prohibited without
express consent of Live800. Such acts are not deemed to be
the proper use of services.
The user must not modify
or change the purpose and use of offered services and
products.
Misleading others as to the existence of
cooperation, association, relationship or acting on behalf of
Live800 is prohibited.
Payment
The use of offered services available on http://en.live800.com
is free of charge for the first 14 days. After that period,
if the user wishes to continue using our services, he will be
requested to make a payment according to currently effective
price list.
All payments shall be non-cash
transactions, conducted electronically by external
professional entities.
Delay in payment, according to
currently effective price list, means resignation from the
provided services.
The user shall be given a 14 day
period notice of all changes in the price list.
Refund Policy
Regardless of the billing cycle, we provide no refunds or
credits for unused time of the service or plan downgrades if
you decide to close your account before the end of your
subscription period.
There will be no exceptions in
order to treat all users equally and to keep our
administrative costs low for the ultimate benefit of our
customers.
Accounting closing
The user may close his account at any time. Account closing
means that the further use of services with the use of
current password and login shall no longer be possible.
The user is responsible for closing his account. Closing the
account by the user before the end of settling period for
which a payment has been made does not obligate Live800 to
refund the amount for the unused period.
Live800
reserves the right to close user's account due to gross
infringement of the provisions of these terms and conditions
or in the event of illegal use of the offered services.
Live800 shall not be liable for damage suffered by the user
due to the suspension or closing of the account by the user
or for other reasons result from from user's fault.
Guarantees and limited liability
Live800 guarantees the highest quality of its operations to
ensure accessibility and continuity of offered services and
products in accordance with their use and purpose. No long
distance data transmission, however, guarantees 100%
security, continuity and accessibility of the provided
services.
Live800 does not guarantee compatibility of
offered services and products with other producers' software.
The user shall bear responsibility for the choice and
consequences following from the use of other software
including its applicability to user's objectives.
Live800 stipulates that opinions given by users do not
reflect in any possible manner its views and opinions.
Live800 does not monitor or control users' opinions on a
continual basis; if, however, any opinions in breach with
these terms and conditions should be revealed, efforts shall
be immediately made to remove them as soon as possible.
Live800 shall bear no liability for all negative consequences
being the result of:
- Force majeure phrases and entries
added to the network in connection with the use of offered
services and products unlawful and inconsistent with these
terms and conditions.
- Users'
operations while using offered services and products.
- Disturbances in accessibility of
offered products and services not caused by Live800.
- Damage suffered by the user due to
the suspension or closing the account by the user or for
other reasons arising from the user's fault.
- Damage suffered by the user as a
result of a third party usage of his data that enable the
third party to access the provided services and products.
- Damage following from the use or
the impossibility to use offered products and services
including damage actually suffered, the loss of expected
benefits, data loss, damage or computer crash, the costs of
substitute equipment and software, shut-down, company
reputation infringement, consequences of failure to perform
or improper performance of obligations undertaken by other
users even though such obligation has been undertaken using
offered products and services.
Privacy policy
Principles of user privacy protection, including personal data protection, have been described in a separate Privacy Policy.
Final provisions
All disputes arising in connection with these terms and conditions shall be primarily resolved friendly. All disputes that cannot be amicably resolved shall be submitted for resolution by Common Court of Law at the location of Live800 registered office. The provisions of Civil Code, the act on copyright and neighbouring rights, the act on electronic services providing and other provisions of effective law shall be applicable in issues not governed by these terms and conditions.
Contact
If you have any inquiries or doubts regarding our terms and
conditions, feel free to contact us via the following e-mail:
support@live800.com.
Physical address: Floor 6, Building E3, Tianfu Software Park,
Tianfu Avenue, High-Tech District, Chengdu, Sichuan, China.