Standard

$239/year
  • Online chat system
  • Sales management
  • Google analytics
  • Capture screen
  • ACD System
  • Canned words
  • Basic CRM

Professional

$549/year
  • STANDARD +
  • Android and iOS support
  • E-Token
  • Smart-AI chat
  • File Transfer

Advanced

$1269/year
  • Specific server deployment
  • Customized function and process
  • Detailed KPI
  • Multi-channel application
  • Interactive robot system

Dedicated

Customizable

  • Specific Server Deployment
  • Customized Functions and Working Flow
  • Detailed KPI Reports
  • Integrated with CRM, Tickets system...
  • Multi-channel Applications
  • Advanced Smart Interactive Robot
  • Develop based on customer's requirement

Live800 Pricing Structure

Function
Concurrent agent
Chats
Chat Management
Live Chat, Invite Chat, proactive chat
Monitor Chat Agents
Transfer Chat
Collect Visitor Information
Capture Screen
Send File
Filter Queue
View Real-time Information
Internal Chat
Automatic Chat Distribution (ACD)
Bulletin Board
Smart AI Robot
Archives Management
Chat History
Offline Messages
Reports Management
Visitor Analysis
Archives Analysis
Chat Agent Skill Analysis
Chat Agent Logging Report
CRM System
Follow-up Management Platform
Track Visitor
Customer Query Platform
Edit Customer Information & Database
Customer Classification Platform
Information Customization
Configuration
Icon Type Customization
Invitation Window Customization
Chat Window Customization
Offline Message Customization
Visitor Information Collection Table
Knowledge Management
Canned Words, Files, Links
Customized Canned Words
Security
IP Blocking
IP Login Settings
Grouping Strategy
HTTPS Transfer
E-Token
Mobile Client
Android Version
iPhone Version
Free version
1
10 chats/Day
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Standard
Based on Purchased
Unlimited
 
 
 
 
 
 
 
 
 
 
 
 
 
 
Professional
Based on Purchase Quanlity
Unlimited