Discover how Live800 benefits your business

Live chat
  • Invite or initiate proactively
  • Global preset response
  • Frequent response suggestions
  • File transfer
  • Screen capture
Tracking
  • Typing process
  • Browsing journey
  • Location
  • Search engine
  • Keywords
  • Referrals
Team work
  • Chat transfer
  • help request
  • Internal chat
  • tripartite conversation
  • division cooperation
Customer relationship
  • Membership management
  • Visitor identification
  • Follow-up
  • Information query
Multi-platform integration
  • Social media messaging
  • iOS support
  • Android support
  • Web-based backend
Customization
  • Customizable icon
  • Customizable link
  • Customizable chat window
  • Customizable promotion
Management
  • Department management
  • Service quality control
  • Chat distribution management
  • Login restriction
Analytics
  • Web traffic
  • Conversion rate
  • KPI reports
  • Customizable reports
AI response
  • Pre-sale and post-sale guide
  • Question recognition
  • Auto-response
  • Customizable knowledge-base
  • FAQ Integration