Global Leading Live Chat
"The cost is on par with the competition and the value we receive out of Live800 does pay for itself."-------------Anderson
"Live800 creates a 24/7 communication platform between potential clients and our customer service operators, once they chat with our operators, they feel happy and soon come to our classrooms." ----------------Allen
"Live800 was extremely easy to integrate with our website. Couldn't be easier to use."---------Fiona
"Live800 is simple in use and allows for quick implementation."-----------Jenny
"On-site sales increased 15% and leads increased 30%. The ROI of having this feature is definitely positive."------------Alicia
"We've found Live800 not only the most cost-effective one, but the most feature-reach, scalable customer communication platform."---------------Andrew
"We are a professional software provider, but unfortunately we don't have that much time and budget to design our own live chat software, so we have to turn to Live800, luckily, it satisfies us, especially our boss who is also an expert in Saas field." ---------Lisa
"Who knows our customers? That's the hardest question to answer. But since we deployed Live800 3 years ago, we are proud of saying that we know our customers best whenever they come to our site and whatever they want to get from us." ------------Doris
"Live800 was the slickest install I have ever done. The latest version installed right over our previous version—good to go! You guys and gals have done well and we are very pleased. "--------Zora
"Live800 mail function does it all and generally better than the competition. It is the best mail server I have ever worked with." --------Bob
"I have done four installs so far....the latest being Live800 15.0 version. In each of these cases, it just worked perfectly. "------------Novia
"I switched to Live800 and I have never looked back... The program works great and the support is top notch. I am very happy with the Live800. "---------Becky
-
Concentration
We have devoted to the researches and innovations of live chat industry for 10 years and our engineers have an average of 15 years' software research and development experiences. We are so proud that we have been obtaining more than 30,000 feedbacks from our customers which drive us go much further and better. At present, Live800 has been proved to be the world-class robust, stable and scalable live chat software.
-
Reputation
With 10 years' efforts, we have ranked top in Asia on live chat industry and services, and so far we have served 93% retailers among the Internet Retailer Top 500 in China; we marched into Japan 5 years ago and enjoyed a very high reputation there. It's also worth mentioning that Live800 has been helping Alibaba to grow better and faster.
-
Recommendation
We hear time and again from our customers that the live supports provided by us are humanized, fast, and effective, as we consistently serve 24 hours per day, and 7 days per week. For the past 10 years, 95% of our customers have appraised our supports to be helpful and excellent, please do not hesitate to glance at our customer cases and find out who we have served and how they have evaluated our products and services.
-
Satisfaction
We understand that the success of a live chat session has more to do with user's experience than the software itself. Every day, 500,000 times of clicking on Live800 chat window express and record our visitors and customers’ experiences and feelings. This philosophy strongly impacts our product roadmap, directing us to focus on the features and updates in order to make Live800 better serve our visitors and customers.