Growing TreeStories of each step!
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First to launch the security tool - Dynamic Password Card
First to integrate with QQ to implement IM communication in the world
First to integrate with Google Analytics and implement multi-dimensional statistics reports in the world
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First to integrate with MSN and implement IM communication in the world
Acquired the International ISO9001:2008 Quality Authentication
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First to meet China Mobile Online Customer Service Standard products
First to launch the initiative chat technology which will never be shielded in China
First to integrate with the CRM module in China
First to integrate with the Desktop Remote Control module
Strategic cooperation with GlobalSign
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First to launch the Website Self-help Navigation module in the world
First to launch online differentiation initiative marketing in China
First to launch the Web Page Collaborative module
Acquisition of China's first live chat product—Business Communication Established branch office in Tokyo, Japan
Strategic cooperation with Amenity and Primeton
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First to provide customer service rights management in China
Rated as RISK1 by World Top 500 Dun & Bradstreet
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First to support system cluster and remote disaster backup in China
First to serve the B2B customer—Ebay, and provide the call center KPI report in China
Became the first global supplier of IBM in China
Asia-pacific strategic cooperation with Microsoft
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First to implement the Real-time View function in China
First to implement None Plug-in for customers in China
Strategic cooperation with Intel, Asianfo
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Strategic cooperation with Cafesoft, Softerra