Growing TreeStories of each step!
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First to launch security tool - dynamic password card
First to integrate with QQ to realize IM communication in the world
First to integrate with Google Analyse and realize multi-dimensional statistics report in the world
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First to integrate with MSN and realize IM communication in the world
Acquire international ISO9001:2008 quality authentication
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First one to meet China mobile online customer service standard products
First to launch the initiative chat technology that will never be shielded in China
First to integrate with CRM module in China
First to integrate with desktop remote control module
Strategic cooperation with GlobalSign
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First to launch website self-help navigation module in the world
First to launch online differentiation initiative marketing in China
First to launch web page collaborative module
Acquisition the China's first live chat product—Business communication
Establish office in Tokyo, Japan
Strategic cooperation with Amenity and Primeton
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First to provide customer service rights management in China
Rated as RISK1 by world top 500 Dun&Bradstreet
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First one to support system cluster and remote disaster backup in China
First one to serve B2B customer—Ebay; first to provide call center KPI report in China
Became the first global supplier of IBM in China
Asia Pacific strategic cooperation with Microsoft
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First one to realize real-time view function in China
First one to realize none plug-in for client in China
Strategic cooperation with Intel, Asianfo
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Strategic cooperation with Cafesoft, Softerra