Standard
$239/year
- Online chat system
- Sales management
- Google analytics
- Capture screen
- ACD System
- Canned words
- Basic CRM
Popular
Professional
$549/year
- STANDARD +
- Android and iOS support
- E-Token
- Smart-AI chat
- File Transfer
Advanced
$1329/year
- Specific server deployment
- Customized function and process
- Detailed KPI
- Multi-channel application
- Interactive robot system
Dedicated
Customizable
- Specific Server Deployment
- Customized Functions and Working Flow
- Detailed KPI Reports
- Integrated with CRM, Tickets system...
- Multi-channel Applications
- Advanced Smart Interactive Robot
- Develop based on customer's requirement
Live800 Pricing Structure
- Function
- Concurrent agent
- Chats
- Chat Management
- Live Chat, Invite Chat, proactive chat
- Monitor Chat Agents
- Transfer Chat
- Collect Visitor Information
- Capture Screen
- Send File
- Filter Queue
- View Real-time Information
- Internal Chat
- Automatic Chat Distribution (ACD)
- Bulletin Board
- Smart AI Robot
- Archives Management
- Chat History
- Offline Messages
- Reports Management
- Visitor Analysis
- Archives Analysis
- Chat Agent Skill Analysis
- Chat Agent Logging Report
- CRM System
- Follow-up Management Platform
- Track Visitor
- Customer Query Platform
- Edit Customer Information & Database
- Customer Classification Platform
- Information Customization
- Configuration
- Icon Type Customization
- Invitation Window Customization
- Chat Window Customization
- Offline Message Customization
- Visitor Information Collection Table
- Knowledge Management
- Canned Words, Files, Links
- Customized Canned Words
- Security
- IP Blocking
- IP Login Settings
- Grouping Strategy
- HTTPS Transfer
- E-Token
- Mobile Client
- Android Version
- iPhone Version
- Free version
- 1
- 10 chats/Day
-
- √
- √
- √
- √
- √
- √
- √
- √
-
-
-
-
-
- √
- √
-
- √
- √
- √
- √
-
- √
- √
- √
- √
- √
- √
-
- √
- √
- √
- √
- √
-
- √
-
-
- √
- √
-
-
-
-
-
-
- Standard
- Based on Purchased
- Unlimited
-
- √
- √
- √
- √
- √
- √
- √
- √
- √
- √
- √
-
-
- √
- √
-
- √
- √
- √
- √
-
- √
- √
- √
- √
- √
- √
-
- √
- √
- √
- √
- √
-
- √
-
-
- √
- √
- √
-
-
-
-
-
- Professional
- Based on Purchase Quanlity
- Unlimited
-
- √
- √
- √
- √
- √
- √
- √
- √
- √
- √
- √
- √
-
- √
- √
-
- √
- √
- √
- √
-
- √
- √
- √
- √
- √
- √
-
- √
- √
- √
- √
- √
-
- √
- √
-
- √
- √
- √
- √
- √
-
- √
- √