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Terms and Conditions

Welcome to Terms of use.

Terms and conditions acceptance

Live800 renders 'live800' services via the following Internet website: on principles set out in this terms and conditions document.
By accepting these terms and conditions, the user confirms to have read, understood and accepted its contents.
To accept these terms and conditions is a condition to use products and services provided by Live800. All users are obliged to observe these terms and conditions.
Live800 reserves the right to modify the provisions of these terms and conditions without each time notifying the user of the implemented modifications. The user may at any time review the currently effective privacy policy version on our Internet website After additional implementation and modification of our terms and conditions, further use of products and services shall constitute the acceptation of these modifications. The refusal to accept these modifications shall preclude the user from using the offered products and services.

Services description

All software shall be deemed as service or product. Applications and purposes of this software are available on the following website and provided by Live800.
The use of any new services and products available on aforementioned website, after the user has accepted the terms and conditions, shall be subject to these provisions.
Live800 is exclusively entitled to decide on functionality, use, subject matter and the range of particular services and products, as well as to cease to provide these services.
Live800 is exclusively authorized to decide on the contents and the nature of the software as well as to freely add, change or remove particular elements.

Access and use of services

Live800 services and products are exclusively designated for personal use. They must be used only in accordance with their purposes, applications and their general characteristics.
Every user is assigned a particular password and login account which must not be used by third parties without the user's consent. The user is responsible for keeping properly under security his password and login credentials.
The user must be at least 18 years old to be able to register and access his or her Live800 account.
The user undertakes to use the services and products in accordance with their use, purpose and in the manner consistent with both these terms and conditions and provisions of currently effective law.
The user bears full responsibility for all contents, phrases and entries added to the network in connection with the use of offered services and products.
The user know the technical requirements necessary to use the services and products and has no objections in respect thereof.
The user is aware of risk and threats connected with electronic data transmission.
Live800 reserves the right to access individual users' accounts for the technical and administrative purposes and for security reasons. The obtained information in such a manner shall not be processed or made available to third parties unless required by provisions of law.

Trademarks and copyright

"Live800" is a trademark owned by Chengdu GoldArmor Inc., registered in China Patent and Trademark Office and is therefore subject to national as well as international protection.
The Live800’s service provider stated that it has rights to intangible assets in the form of graphic project of offered services and software, website layout, computer software as well as to all company signs, symbols and trademarks used within its scope of business activity.
All services and products offered by Live800, which constitute specific works, are its exclusive property and are covered by an act on copyright and neighbouring rights.
Website addresses as well as their contents and layouts are protected by the aforesaid acts.
Live800’s prior written consent is required for any not permitted personal and non-personal use of offered services and products. Such consent is required in particular when disseminating and publicizing particular elements (e.g. photos, films, texts) in other Internet services, printed publications, books, multimedia presentations and in other electronic media as well as for the disposal or use of its work (adaptations, alterations, modifications). Unauthorized lending, sale, granting of further licenses and sublicenses of the offered products and services by the user is prohibited without express consent of Live800. Such acts are not deemed to be the proper use of services.
The user must not modify or change the purpose and use of offered services and products.
Misleading others as to the existence of cooperation, association, relationship or acting on behalf of Live800 is prohibited.


The use of offered services available on is free of charge for the first 14 days. After that period, if the user wishes to continue using our services, he will be requested to make a payment according to currently effective price list.
All payments shall be non-cash transactions, conducted electronically by external professional entities.
Delay in payment, according to currently effective price list, means resignation from the provided services.
The user shall be given a 14 day period notice of all changes in the price list.

Refund Policy

Regardless of the billing cycle, we provide no refunds or credits for unused time of the service or plan downgrades if you decide to close your account before the end of your subscription period.
There will be no exceptions in order to treat all users equally and to keep our administrative costs low for the ultimate benefit of our customers.

Accounting closing

The user may close his account at any time. Account closing means that the further use of services with the use of current password and login shall no longer be possible.
The user is responsible for closing his account. Closing the account by the user before the end of settling period for which a payment has been made does not obligate Live800 to refund the amount for the unused period.
Live800 reserves the right to close user's account due to gross infringement of the provisions of these terms and conditions or in the event of illegal use of the offered services.
Live800 shall not be liable for damage suffered by the user due to the suspension or closing of the account by the user or for other reasons result from from user's fault.

Guarantees and limited liability

Live800 guarantees the highest quality of its operations to ensure accessibility and continuity of offered services and products in accordance with their use and purpose. No long distance data transmission, however, guarantees 100% security, continuity and accessibility of the provided services.
Live800 does not guarantee compatibility of offered services and products with other producers' software. The user shall bear responsibility for the choice and consequences following from the use of other software including its applicability to user's objectives.
Live800 stipulates that opinions given by users do not reflect in any possible manner its views and opinions. Live800 does not monitor or control users' opinions on a continual basis; if, however, any opinions in breach with these terms and conditions should be revealed, efforts shall be immediately made to remove them as soon as possible.
Live800 shall bear no liability for all negative consequences being the result of:

   -  Force majeure phrases and entries added to the network in connection with the use of offered services and products unlawful and inconsistent with these terms and conditions.
   -  Users' operations while using offered services and products.
   -  Disturbances in accessibility of offered products and services not caused by Live800.
   -  Damage suffered by the user due to the suspension or closing the account by the user or for other reasons arising from the user's fault.
   -  Damage suffered by the user as a result of a third party usage of his data that enable the third party to access the provided services and products.
   -  Damage following from the use or the impossibility to use offered products and services including damage actually suffered, the loss of expected benefits, data loss, damage or computer crash, the costs of substitute equipment and software, shut-down, company reputation infringement, consequences of failure to perform or improper performance of obligations undertaken by other users even though such obligation has been undertaken using offered products and services.

Privacy policy

Principles of user privacy protection, including personal data protection, have been described in a separate Privacy Policy.

Final provisions

All disputes arising in connection with these terms and conditions shall be primarily resolved friendly. All disputes that cannot be amicably resolved shall be submitted for resolution by Common Court of Law at the location of Live800 registered office. The provisions of Civil Code, the act on copyright and neighbouring rights, the act on electronic services providing and other provisions of effective law shall be applicable in issues not governed by these terms and conditions.


If you have any inquiries or doubts regarding our terms and conditions, feel free to contact us via the following e-mail:
Physical address: Floor 6, Building E3, Tianfu Software Park, Tianfu Avenue, High-Tech District, Chengdu, Sichuan, China.